Terms & Conditions

Welcome to R5 Auto Tech. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order or using our services.

1. General Information

R5 Auto Tech is an online automotive parts and accessories store based in the United Kingdom.

Throughout these Terms & Conditions, “we,” “our,” and “us” refer to R5 Auto Tech, while “you” and “customer” refer to the user or purchaser accessing our website and services.

2. Use of Website

By using our website, you agree:

  • To use the website only for lawful purposes

  • Not to misuse or attempt to disrupt website functionality

  • Not to engage in fraudulent or harmful activities

  • To provide accurate and complete information when placing orders

We reserve the right to refuse service or restrict access if misuse or suspicious activity is detected.

3. Product Information

We aim to ensure all product descriptions, images, prices, and information are accurate and up to date.

However:

  • Product images may vary slightly from the actual item

  • Compatibility information should always be checked carefully before purchase

  • Occasional errors in pricing or descriptions may occur

If an error is identified, we reserve the right to correct it or cancel affected orders where necessary.

4. Pricing & Payments

All prices displayed on our website are listed in GBP (£) unless otherwise stated.

Payments are processed securely through trusted third-party payment providers.

We reserve the right to:

  • Update prices at any time

  • Refuse suspicious transactions

  • Cancel orders affected by pricing or technical errors

Orders will only be processed after successful payment confirmation.

5. Order Acceptance

After placing an order, you may receive an order confirmation email. This does not guarantee acceptance of the order.

We reserve the right to:

  • Cancel or refuse any order

  • Limit quantities purchased

  • Request additional verification if necessary

If your order cannot be fulfilled, we will contact you regarding the issue.

6. Shipping & Delivery

Delivery times provided are estimates and may vary depending on product availability, courier delays, and location.

R5 Auto Tech is not responsible for:

  • Delays caused by courier services

  • Incorrect shipping information provided by customers

  • Circumstances outside our reasonable control

Please review our Shipping Policy for additional information.

7. Returns & Refunds

Returns may be accepted on eligible items according to our Returns Policy.

Returned products must generally:

  • Be unused

  • Be in original condition and packaging

  • Meet our return requirements

Certain products may not be eligible for return due to their nature or condition.

8. Product Compatibility

Customers are responsible for ensuring that products are compatible with their vehicle before purchase.

If you are unsure, we recommend contacting our support team before placing an order.

R5 Auto Tech is not responsible for incorrect purchases resulting from compatibility issues where proper checks were not completed.

9. Intellectual Property

All website content, including:

  • Logos

  • Images

  • Product descriptions

  • Graphics

  • Text

  • Branding

is the property of R5 Auto Tech or its content suppliers and may not be copied, reproduced, or used without permission.

10. Limitation of Liability

To the fullest extent permitted by law, R5 Auto Tech shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits or business

  • Delays or interruptions

  • Compatibility issues

  • Third-party service failures

Our liability shall not exceed the total amount paid for the purchased product.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your information.

12. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

Any changes will become effective once published on this page.

13. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of the United Kingdom.

14. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

R5 Auto Tech
Unit 9c, Hemmons Road Industrial Estate
Levenshulme, Manchester M12 5ST
United Kingdom

Email: sales@r5autotech.co.uk
Phone: 0161 248 9651